Sales Initial Training | Adding and Changing Passengers

00:00: This guide will walk you through the process of adding and changing passengers.

00:05: Manifesting passengers occurs in the pax panel of the flight strip.

00:08: This is available in the flight details section of the Sales or Trips module.

00:12: It is also available in the flight strip in Dispatch and Timeline.

00:17: 0/2 indicates that I am planning for two passengers but I have not

00:21: selected or manifested them on the flight yet.

00:25: To change the number of passenger, however, I must make edits from the booking panel

00:29: of the flight strip or from the itinerary in Sales.

00:32: In the itinerary, I can edit the number of passengers in each leg.

00:36: I can also see the maximum number of passengers.

00:40: Let’s edit the first leg from Van Nuys to San Bernardino from 2 passengers

00:44: to 1 passenger.

00:46: Our changes appear in orange until we click the save button.

00:50: Now let’s navigate back to the passenger panel in the flight strip.

00:55: Begin typing the passenger you wish to add to the flight.

00:59: It is important that the role of Pax is selected for anyone

01:02: you want to manifest on a flight.

01:05: Let’s select Bessie Coleman for this flight to accompany Amelia Earhart

01:09: and Pancho Barnes as they begin their journey across the United

01:13: States.

01:15: It is possible to set an alert in your settings for passenger birthdays.

01:18: In this case, if we wanted to manifest Orville Wright, we can see that his

01:22: birthday is the day after the flight on 19 August.

01:26: If you want to add a new passenger, like Jackie Cochran, then just scroll down and

01:30: you can add a new passenger right from here

01:32: and a new person will be created to use for future flights as well.

01:36: This guide explained how to edit passenger count and names for flights, as well as

01:40: confirming they have the correct roles selected.