Curriculum
- 7 Sections
- 22 Lessons
- Lifetime
- PersonsBy the end of this section the learner will be able to: 1. Define what the Persons module in FL3XX is used for (internal staff, external persons, customers, etc). 2. Navigate to and create new profiles for individuals in the Persons module (staff, crew, passengers, customers). 3. Recognize and apply the concept of Access Rights: understand what they are, why they are needed, and the implications. 4. Assign and modify Access Rights for individuals in the system (via the Persons module). 5. Understand how specific Access Rights (e.g., Crew + Owner, Sales, Dispatch) restrict or permit visibility and actions within FL3XX. 6. Ensure appropriate access control – linking persons to accounts/roles and ensuring data security & correct visibility for each person.4
- AircraftBy the end of this section the learner will be able to: 1. Navigate to and add aircraft to their fleet. 2. Differentiate between private and commercial aircraft and understand the implications for Sales 3. Configure basic pricing or inquire about the Pricing Engine4
- StaffBy the end of this session, learners will be able to: 1. Define and build a qualifications tree in the company settings specific to your operation 2. Associate type ratings in settings (edit licenses) and aircraft 3. Grant crew assignments in Staff 4. Interpret qualification warnings in the flight strip 5. View fleet wide license validity and recency in Licenses module2
- SalesBy the end of this session, learners will be able to: 1. Navigate and use the Sales module to create, modify, and manage sales quotes and bookings. 2. Build and adjust itineraries correctly (legs, airports, times, aircraft, and passengers). 3. Identify and interpret system warnings (e.g., overlapping flights, time zone errors, missing data). 4. Understand how sales quotes transition through workflow statuses (Request → Quote → Acceptance → Book → Confirm → Invoice).9
- 4.1Sales: Add a Quote6 Minutes
- 4.2Itinerary: Add a Leg5 Minutes
- 4.3Itinerary: Delete and Reinstate a Leg2 Minutes
- 4.4Itinerary: Split a Leg3 Minutes
- 4.5Itinerary: Warnings and Airport Changes2 Minutes
- 4.6Itinerary: Manual Feasibility Check3 Minutes
- 4.7Adding and Changing Passengers2 Minutes
- 4.8Copy Pax2 Minutes
- 4.9Sales Quiz20 Minutes5 Questions
- Dispatch / TimelineBy the end of this session, learners will be able to: 1. Navigate the FL3XX Dispatch for short term planning and flight releases 2. Navigate the Timeline for fleet and crew optimization, scheduling, crew duty visualization, and flight following 3. Recognize and interpret system warnings and status color codes (e.g., red/yellow/green in Dispatch) for operational readiness. 4. Add a flight in Dispatch 5. Flight follow and delay a flight 6. Take action in the Flight Strip from confirming maintenance status, assigning crew, selecting ground handing, order fuel, and releasing flights 7. Configure custom checklist items in the Task Manager7
- RosterBy the end of this session, learners will be able to: 1. Navigate to and within the Roster module 2. Search the Roster 3. Create recurring roster rotations 4. Assign a crew member to a role and an aircraft2
- Final Quiz1
Access Rights
00:00: This guide provides a familiarization of what the general groups of access rights look
00:04: like in FL3XX.
00:05: Understanding the details and complexities of Access Rights is important for
00:09: ensuring the security and efficiency of your operations in FL3XX.
00:15: The detailed Access Rights matrix, available
00:17: in the Knowledge Base, is an invaluable resource that breaks down the detailed functionalities.
00:22: The matrix is particularly useful for discerning subtle discrepancies between
00:26: similar Access Rights and making informed decisions in scenarios where
00:30: precise access configurations are imperative.
00:34: However, it is beneficial to familiarize ourselves with the general groups of default
00:38: Access Rights before delving into the specifics found in the matrix. These
00:42: predefined Access Rights are foundational for configuring user permissions within
00:46: your FL3XX instance, allowing for seamless setup and management of user
00:50: access levels.
00:52: Access Rights are managed in the Persons module by those who have the appropriate permissions.
00:57: Administrators possess unparalleled access privileges across the FL3XX
01:01: system, enabling them to configure, control, and grant permissions
01:05: to other personnel. This permission set empowers Administrators with extensive
01:10: control over system settings and user permissions, ensuring the
01:14: smooth operation and administration of the platform.
01:18: Administrators have full access to all modules.
01:21: You will see shortly that the visibility of modules may be reduced with
01:25: other levels of access.
01:28: Administrators and Accountable Managers are the primary access rights that allow
01:32: editing of company settings.
01:34: This page provides control over all essential options for Administrators managing
01:39: your instance. To ensure proper operation of the system,
01:42: only trained personnel should make changes on this page.
01:46: Manager is positioned as a step below Accountable Managers.
01:49: Let’s take a look at what this access right entails.
01:53: Confirm and save the changes to update the user’s role successfully.
01:58: Now that Amelia Earhart is logged in as a manager.
02:00: We can see that while managers have substantial capabilities, they are unable
02:04: to Grant or remove access for other users, only administrators and accountable
02:08: managers have this possibility. This restriction ensures.
02:11: Proper control and accountability within the organization’s access.
02:16: The manager access provides a comprehensive option for Blended sales and dispatch
02:20: Ops functionalities, empowering users to oversee and execute various
02:24: daily sales and Ops functions. This permission set offers extensive capabilities
02:29: while also imposing certain restrictions to maintain control and accountability
02:33: within the organization.
02:35: Managers do not have access to the Settings page, limiting their ability to configure system
02:40: settings and preferences.
02:42: Crew plus timeline. Access rights is one of five primary access rights.
02:46: Geared toward crew members with this, they can access flight data for flights.
02:50: They are assigned to or Crouton through the dispatch page on the web platform using
02:54: the crew app, they can view and interact with their assigned flights.
02:57: They have access to their personal stuff and licensed profiles and roster
03:02: schedules. Additionally crew members have visibility over airport, details
03:06: and aircraft information.
03:09: Besides the person’s module being limited to only oneself, you can now
03:13: see the reduction of modules with croup plus timeline.
03:16: The sales module is not available nor are reports accounts,
03:20: AOC or sub information within modules also has
03:24: some restrictions
03:26: In addition to crew person’s access rights crew plus timeline
03:30: gains access to the timeline view fleetwide allowing them to monitor schedules
03:35: across the entire fleet. Furthermore, they can utilize the dispatch
03:39: op to view. All other flights for the same purpose, expanding their scope of
03:43: flight visibility and management.
03:46: Next, let’s look at Dispatch/Ops Access Rights.
03:51: Dispatch Ops users have limited access to persons AOC data, allowing
03:55: them to view relevant information for dispatch purposes, while ensuring confidentiality,
03:59: and security.
04:01: They have access to all flights within the system, coupled with access
04:05: to aircraft and airports data.
04:07: Enabling them to retrieve pertinent details.
04:10: Necessary for a flight operations management.
04:12: Dispatch jobs, users also have access to roster staff
04:16: and licenses information. Empowering them with additional resources for
04:21: managing personnel and ensuring compliance with licensing.
04:25: Requirements users benefit from reports tailored specifically for
04:29: dispatch operations, providing valuable insights, and analytics to support
04:33: decision-making and operational efficiency.
04:36: Users cannot flights and the dispatch module, but higher or customized
04:40: access rights are required to add accounts.
04:43: Users have additional access to the dispatch mobile application and timeline
04:47: in a web application facilitating streamlined, flight management and scheduling
04:52: Now, let’s take a look at the sales access rights.
04:56: Sales users can access persons or accounts to ensure the proper maintenance of
05:00: customer data. This enables them to manage customer relationships, effectively
05:05: and provide personalized services.
05:08: They have access to all sales related information, including flights facilitating
05:12: efficient management of sales processes.
05:15: Additionally, they can utilize the sales mobile application to
05:19: streamline sales activities.
05:21: Sales Personnel, have access to Dedicated reports.
05:25: Tailored to their needs providing insights and analytics to support informed
05:29: decision making and sales strategies.
05:33: Furthermore, they have access to roster staff, AOC data and extended
05:37: timeline features for booking management this.
05:40: Enhanced access enables them to oversee and manage bookings efficiently within
05:44: the system.
05:46: Lastly, let’s look at Owner Write Access Rights.
05:50: The Access Rights dedicated to owners adhere to a specific logic implemented
05:54: in FL3XX. Users with these rights have restricted visibility to aircraft
05:58: that are designated as owned by them. Additional training videos are available to
06:02: set up owners.
06:04: Owners cannot add booked flights to dispatch instead owners
06:08: can utilize the owner application to oversee and control activities related
06:12: to their aircraft, including the booking of trips.
06:14: This feature offers convenience and flexibility in managing aircraft
06:19: operations.
06:21: Owners have the ability to edit and manage flight details exclusively for their
06:25: own aircraft via. Dispatch, or timeline page.
06:28: This Focus ensures streamlined control over flight related activities
06:32: without the distraction of sales related information.
06:35: Access to the Persons and Roster pages is granted, allowing owners to
06:39: view their own information or crew members assigned to their aircraft.
06:42: This ensures efficient coordination of personnel for flight operations while
06:47: maintaining privacy and security limited to specific aircraft
06:51: Access to the aircraft and airports pages is restricted to read only mode.
06:56: This limitation maintains the Integrity of the system while providing necessary
07:00: information for flight management.
07:02: This video. Showcased the access rights of administrator manager, crew,
07:07: plus timeline dispatch Ops sales and owner, right? All
07:11: access rights are explained in more details, including a matrix of permissions
07:15: in our knowledge base. Lastly, do not hesitate to contact your implementation
07:19: manager or account manager to details on customization.